Privacy Policy
Last updated: April 19, 2025
Our Commitment to Privacy
At SkyGuide, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation intelligence platform and related services.
Information We Collect
Personal Information
- Name and contact information (email address)
- Professional information (airline affiliation, role)
- Account credentials
- Payment information (processed securely by our payment provider)
Usage Information
- Chat conversations and queries
- Platform usage patterns and preferences
- Device information and IP address
- Performance analytics and error reports
How We Protect Your Data
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption for sensitive data
- Regular security audits and updates
- Secure data storage and transmission protocols
- Strict access controls and authentication measures
How We Use Your Information
- To provide and improve our aviation intelligence services
- To personalize your experience and content
- To process your transactions and maintain your account
- To send important updates and notifications
- To analyze and improve our platform's performance
- To comply with legal obligations and industry regulations
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
We are committed to addressing any concerns you may have about our data practices and will respond to your inquiry promptly.